What To Expect On Your First Call

When you call our office for the first time, you will be asked to provide some information for scheduling your first appointment.

First, you will be asked your name, Social Security Number, and if you have ever been a patient at Mountain Comprehensive Care before. 

Second, we will need to know the nature of your need for services so we may best ascertain with whom to schedule your intake appointment.  You will also be asked if you have insurance and what type it is.  We will make every attempt to schedule your appointment with a provider that is billable to your insurance if one is available.

Third, we will schedule your intake appointment in the first available slot.  You will be asked to provide a current address and phone number where you may be reached.  You will also be asked for directions to your home. 

Please refer to “What to Expect on Your First Visit” to determine the items you will need to bring with you on your intake appointment date.  You will receive an appointment reminder via phone call from our automated system the day before your appointment.  You will need to arrive 30 minutes prior to your intake appointment time so that your set up paperwork can be completed before seeing a clinician.

If you cannot keep an appointment, please give 24 hours notice of cancellation if possible.